By renting a bike with www.lombok-motorbike.com, the renter agree with the terms and conditions below.
- Everyone who rents a bike or a scooter from LOMBOK MOTORBIKE, must be minimum the age of 18.
- Driver and passenger are obligated to wear a helmet at all times, when driving the bike.
- Only experienced drivers can rent a bike, because Lombok traffic can be dangerous. Our staff is in all circumstances allowed to cancel the booking if the driver seems unable to safely drive the bike.
- Valid International driver license is a must to ride a bike in Lombok.
- Prices are subject to change, our website always has the latest available pricing. Once you make a booking your pricing is confirmed.
- LOMBOK MOTORBIKE requires 100% of rental fee at the time of the pickup/arrival date.
- Rental rates are calculated on the 24 hour clock.
- All motorcycles are supplied with a full tank of petrol upon delivery and should be returned with a full tank as well. In case the fuel tank is not filled to the top we will charge $8 for bikes up to 125cc and $17 for bikes above 125cc.
- All agreed Rental payments are non refundable, but in the event of cancellation the amount can be used for an agreed alternative date or it can be transferred to another person, if stock is available.
- Motorcycles must be returned on time, this is the condition of the hire. Late return may result in extra hiring costs, so please keep to the agreed return time or notify us 48 hours prior if you wish to extend your rent.
- You must notify LOMBOK MOTORBIKE staff if you become aware of a fault or if the motorcycle becomes unroadworthy for any reason. We will immediately replace your bike.
- Occasionally due to unforeseen circumstances a chosen motorcycle might not be available. In that case we will offer a similar or upgraded motorcycle.
- All bikes must be locked when not in use.
- LOMBOK MOTORBIKE office staff must be notified immediately of any accidents. We will come immediately with a replacement bike and we can potentially help you with a police report.
- Drivers are responsible for only parking their rented bikes at bike designated parking areas. Make sure not to park the bike(s) at private properties.
- Bikes are not allowed to be taken off the main island of Lombok.
- Drivers have to wear their helmets at all times. If your helmet is lost or stolen please contact our 24/7 customer service we will bring you a new helmet at any time of the day for a $15 delivery fee and $75 helmet price.
- We work extremely hard to ensure that our Bikes are in excellent condition for our customers. As such, our Bikes are rented strictly for use on roads only. Our Bikes are not to be taken off road or onto beaches. Strict financial penalties will be applied to renters taking our Bikes off road or onto beaches, which is illegal according to the Indonesian Law.
- For any damage of the bike cause by the renter, the renter will be charge from LOMBOK MOTORBIKE the amount that cost to fix the bike in an authorized dealer, Lombok motorbike will paid if the amount to fix the bike is over 150 to 500 USD. LOMBOK MOTORBIKE RECORD A SHORT VIDEO OF THE BIKE WITH THE CUSTOMER THE DAY OF THE PICK UP.
- Motorcycle loses will cost you around from USD 1500 to USD 5000 for compensation.
- Drivers are responsible for damage of the tires. We provide a 24/7 service for $25 per incident and come to you, and replace the bike. We will fix the tire in our workshop. Hassle free for you!
- Getting travel insurance which covers any potential disadvantages during your holiday including illness, injury, death, 3th party damage and cancellations is highly advisable.
- We are not liable to damage, loss, injury, and death sustained by the hirers riding the motorbikes or there pillion riders and other people involved in accidents.
- All clients are strongly recommended to obtain appropriate travel and medical insurances.
- Clients are responsible to ensure that every member of their group has proper travel document as regulated by the government of the Republic of Indonesia.
- We are not liable to refund any losses caused by improper documentation and any other travel related problem including but not limited to cancelled or delayed flights.
- We will not entertain any complaints raised after client’s departure.
- We are not liable for failure to perform our obligation caused by issues beyond its reasonable control including but not limited to act of God, power failure, fire, flood, epidemic disease, war, riot, and terrorism.
- We are not liable to any illegal conduct or actions against the law of the Republic of Indonesia.